It is recommended you also use those to test your battery. Most laptop computers include their own factory diagnostics utilities, too. Open Start > Settings > Update & security > TroubleshootĬomplete the wizard then restart your device to see if the problem is resolved. If your battery isn’t fully charging, the first thing you can try is the Battery troubleshooter in Windows 10. Make sure you are connected to the Internet, the check for updates. Right-click Microsoft ACPI-Compliant System. I do not quit for those who are polite and cooperative. _ Windows MVP 2010-20 Millions helped via my tutorials and personally in forums for 12 years. I will keep working with you until it's resolved. Feel free to ask back any questions and let us know how it goes. However I will tell you that most OEM after-market batteries and chargers have problems so I would only buy the official manufacturer's battery from the PC maker to be sure. If nothing else helps then you might need to replace the battery. You can also use System Restore to get before the problem began, then check for Updates with the Hide Update tool and hide them. If this was caused by Windows Updates then you can check which were installed at Settings>Update & Security>Windows Update under Installed Updates, then uninstall them from the link there, and hide with the Hide Updates tool downloaded from here. If this was caused by April Version 1803 update can roll back Version 1803 in Settings>Update & Security>Recovery and then hide it until it matures using the Hide Updates Tool downloaded from here. If not available, choose Uninstall Driver, restart PC to reinstall.
Right click Start to open Device Manager, under Battery choose the battery device, then Driver tab, then if available Roll Back the driver.
Then generate a battery report and post it back here. Check the manufacturer's Support web page for your full model number to see if there is a battery issue or recall for it.
0 kommentar(er)
